My Resume

Professional Summary

I am a detail-oriented and driven individual with a background in administration and a growing skill set in IT Support and Networking. My previous roles have strengthened my skills in data management, documentation, and communication, while my technical training has given me hands-on experience in troubleshooting, system support, and basic networking. I am passionate about using technology to solve real-world problems and continuously developing my capabilities in the tech field.

Education

• I Can – Generic Management NQF Level 4 (2024 – 2025 In Progress)
• Boston City Campus – Networking Technician (2021 – 2022)
• Skills Development Corporation – End User Computing NQF Level 3 (2019 – 2020)
• PJ Simelane Secondary School – National Senior Certificate (2013 – 2018)

Work Experience

Capaciti – Digital Associate

Current Role

• Participating in an intensive digital skills program focused on IT support, data management, and soft skill development.

Adcorp – Recruitment Intern

June 2024 – May 2025

• Captured and maintained candidate records in internal systems
• Conducted outbound calls to screen and schedule candidates
• Managed assessment and verification records using Excel

NIL Data Communication – Administrative & Operations Assistant

February 2019 – March 2020

• Managed and updated internal records for clients and certifications
• Supervised technical certification exams and filed documentation
• Coordinated travel logistics for international staff and contractors

Achievements & Projects

Collaborative Projects

• Edu-Ai – NLP-based educational assistant
• AI Chatbot – Python chatbot using NLP
• Sentimental Dashboard – Sentiment analysis dashboard
• AI Resume Builder – Resume creation platform
• Mindmates AURA – AI mental health support system
• Bias Audit Report – Bias analysis in AI models
• Responsible AI for Healthcare – AI ethics in diagnostics
• AI in Action – Real-world AI use cases

Independent Projects

• Spiritual Wellness Dashboard – Chakra & wellness tracking app
• Snackify Me – Smart food recommendation app

Technical Skills

• Windows OS Installation & Troubleshooting
• Basic Python Programming
• Cisco Network Setup (Basic Level)
• Cloud Fundamentals (AWS & Azure – Beginner)
• Microsoft Office Suite (Word, Excel, PowerPoint)

Soft Skills

• Strong Verbal & Written Communication
• Team Collaboration & Leadership
• Attention to Detail
• Time & Task Management

Languages

• English
• IsiZulu
• SeSotho
• IsiXhosa

Personal Details

• Age: 25
• Driver's License: No

References

Nomthandazo Mathebula – Adcorp Manager
Phone: 067 838 6200
Email: nonthandazo.mathebula@ican-sa.co.za

Oarabile Mogase – Talent Development Coach
Phone: 021 003 7509 / 079 718 2928
Email: oarabile.mogase@capaciti.org.za